When will I receive my order?
After your payment is verified and authorized, you will receive a confirmation email. Later, an email containing the tracking number along with an estimated delivery date will be sent. Within 24 hours we will process your order.
You should receive your order within 5-7 business days. Packages are not shipped or delivered on weekends and local public holidays.
I haven't received my order yet: what shall I do?
If you have received your Tracking Number, we recommend you to contact your local courier. The selected courier will provide more information regarding the status of the delivery.
If you have successfully placed your order but not received your Tracking Number, please contact us at email@example.com and tell us your order number so we will look into it.
How do I track my order?
To track your package, simply use the tracking number provided on the email you received.
If you have successfully placed your order but not received your tracking number, please contact us at firstname.lastname@example.org and tell us your order number so we will look into it.
Do you ship to my Country?
We aim to provide worldwide shipping, at this time our courier service is available to deliver to:
EUROPA Austria, Belgio, Bulgaria, Cipro, Croazia, Danimarca, Estonia, Finlandia, Francia, Germania, Grecia, Irlanda, Italia, Lettonia, Lituania, Lussemburgo, Malta, Paesi Bassi, Polonia, Portogallo, Regno Unito, Repubblica Ceca, Romania, Slovacchia, Slovenia, Spagna, Svezia, Svizzera, Ungheria
Giappone, Hong Kong, Filippine, Tailandia, Corea del Sud, Cambogia, Macau, Singapore, Taiwan, Emirati Arabi Uniti, Libano, Qatar, Arabia Saudita, Oman, Kuwait, Giordania, Bahrain
Is the shipment free of charge?
Offriamo la spedizione gratuita per tutti gli ordini superiori ai 100 €. Per ordini inferiori ai 100 € è richiesto un supplemento di 10 €. Questa cifra verrà visualizzata al momento del pagamento.
Per ordini effettuati al di fuori dell’Europa, verrà applicato un costo di spedizione pari a 10 €, visualizzabile al momento del pagamento.
Which payment methods are accepted?
We accept the majority of payment methods available on the market.